Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Privacy Policy
  • Effective June 1, 2007

    Our Commitment To Privacy

    Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you have in determining the way your information is collected and used. For the convenience of our clients, we make this notice available on our homepage and wherever personally identifiable information is requested.

    • The Information We Collect:

      This notice applies to all information collected or submitted on the CINIDYNE Sales website. On some pages, you may order products, make requests, and register to receive materials. The types of personal information collected on these pages are:
      Credit/Debit Card Info

      On some pages, you can submit information about other people. For example, if you request shipment to a location other than your billing address, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:
      Credit/Debit Card Info

      The Way We Use Information:

      We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

      We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

      We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

      Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

      Our Commitment To Data Security

      To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. All personal information is collected using the SSL (secure sockets layer) protocol.

      How You Can Access Or Correct Your Information

      You can access your personally identifiable information that we collect online and maintain by logging in to your account. We use this procedure to better safeguard your information.

      You may correct most factual errors in your personally identifiable information by logging into your account and changing the settings. Any other errors may be corrected by sending us a request that credibly shows error.

      To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

      How To Contact Us

      Should you have other questions or concerns about these privacy policies, please call us at (941) 475-6015 or send us an email at orders@cinidyne.com.

  • Shipping & Delivery
  • At this time, Cinidyne Sales Inc. ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Cinidyne Sales Inc. ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

  • Warranties
  • Parts manufactured by Cinidyne Sales, Inc. will have a 60 day limited warranty against defects in the product. These will be replaced at no cost. Please contact orders@cinidyne.com to receive an RMA number for the return of this product. OEM parts are only covered by the manufacturer warranty, should one exist for that particular part.

  • Return Policy
  • Returns are accepted for credit up to 30 days from the date of your invoice. Electronc items such as circuit boards, cannot be returned for refund or credit except with an RMA issued by Cinidyne. These items will go through the manufacturer warranty process because they are all OEM parts. This RMA process can only be done through orders@cinidyne.com. Cinidyne Sales, Inc. is not responsible for items lost in shipment during return, therefore we recommend that any returns be sent as an insured, registered package. The credit for your return will be applied to the credit card used to make the original purchase. This process may take up to two credit card cycles for the credit to appear on your statement.